Client portal
Your online client area: your support requests, invoices, projects and documents in one place, on your computer or your phone.
What you will find there
- Requests
- Open a support request and follow where it stands.
- Interventions
- The details of the work done.
- Invoices
- View your invoices and pay them online.
- Subscriptions
- Your plans and their renewals.
- Services
- The services in place for you.
- Projects
- The progress and deadlines of your projects.
- IT inventory
- Your devices and their warranties.
- Hour bank
- Your remaining hours and their history.
- Timesheets
- The time spent on your files.
- Appointments
- Book an appointment with us.
- Approvals
- Documents to read and sign online.
- Documents
- The files we share with you.
- Wiki
- Your procedures and guides.
- System health
- The status of your services.
Depending on your plan, some sections are not included.
Signing in
Enter your email address (or your alias) and your password. If two-factor authentication is turned on for your account, the portal also asks for the code from your authenticator app. A backup code works too.
If you have a GRENIER IDENTITY account, you can also sign in with the button of the same name.
The portal itself is in French.
Lost access or new access
Portal accounts are created by GRENIER SOLUTIONS. To get access or recover yours, email us at [email protected] or call us at +1 (581) 477-0426.
Your information
To learn how we handle and protect your information, see our privacy policy and our security policy.
Not a client yet?
The portal is available to GRENIER SOLUTIONS clients. To talk about a project, write to us.